Payment

  • PayPal, money order, credit card or cash is accepted.
  • Payment is expected prior to the start of a session.
  • Prepayment is a prerequisite.
  • Deposit of $100 is a prerequisite for group readings and is non-refundable

Cancellation/ No Show/Refund Policy

  • Applies to all booked appointments including Gift Certificates & Raffle Winners.
  • All appointments are scheduled on EASTERN STANDARD TIME.
  • You may reschedule your appointment up to 24 hours prior to your scheduled time. Please email Deena to arrange the new appointment.
  • No show, no call, no answer, missed appointment is subject to full payment and will not receive a refund.
  • If you do not answer the phone at the time Deena calls you for your appointment, it is the client’s responsibility to call back for the remainder of their appointment time or reschedule.  There is a $50 rescheduling fee.
  • There is a 24-hour cancelation policy. A missed appointment, or cancelation less then 24 hours’ notice, results in a full payment of the scheduled appointment. Unless the client reschedules at the time of cancelation.  There will be a $50 rescheduling fee.
  • If you are late for an appointment, you will be offered to have the remaining time of your scheduled session or you can reschedule.  There is a $50 additional rescheduling fee.
  • I reserve the right to refuse service to any person for any reason.  A full refund will be returned only in this situation.

By accessing, using this service and product, and making a payment for any service or product, you accept and agree to be bound by the terms and provision of this agreement. In addition, when using these services or products, you shall be subject to any posted guidelines or rules applicable to such services. Any participation in this service will constitute acceptance of this agreement. If you do not agree to abide by the above, please do not use this service.

DISCLAIMER

If you require any more information or have any questions about this site’s disclaimer, please feel free to contact me by email at readings@astralwhispers.com

You must be 18 years or older to book, receive and/or purchase a product or service.

All services provided by Deena Janel and all the information on this website – http://www.astralwhispers.com/ – is published in good faith, for entertainment purpose only and no guarantees are implied or stated.  You are always strongly urged to seek the advice of an appropriate licensed professional when dealing with any legal, emotional, physical, or personal problems or concerns.   Deena Janel does not make any warranties about the completeness, reliability and accuracy of this information.  Deena Janel is not responsible for any interpretations, decisions, actions, or reactions taken by you or any person you share the information with.  Any action you take upon the information provided to you through any service or product offered by Deena Janel, is strictly at your own risk and subject to your interpretation.  Any action you take upon the information you find on this website (Astral Whispers), is strictly at your own risk.  Deena Janel does not claim to diagnose, treat, or heal any physical, emotional, or mental condition.    When paying for or accepting any service offered by Deena Janel, Deena Janel or any affiliate will not be liable for any losses and/or damages in connection with the use of our website, products or services offered.

Deena does not record your session, but you may record a copy for your own use.  However, this recording may be not published or reproduced without Deena Janel’s express written permission.

Deena Janel utilizes automatic writing to channel Spirit and receive guidance. There will be writing, but it is destroyed after the session (unless the client asks for it to be sent to them directly or given to them in person).  Any writing, text, or email that a client receives as part of a service received may not be published or reproduced without Deena Janel’s express written permission.

PRIVACY & CONFIDENTIALITY

Deena Janel respects the privacy of all of her clients and keeps everything discussed during every session strictly confidential. Your name, personal information and anything the two of you have discussed will never be shared with anyone else.

Deena does not record your session, but you are willing to record a copy for your own use.  However, this recording may be not published or reproduced without Deena Janel’s express written permission.

Deena Janel utilizes automatic writing to channel Spirit and receive guidance. There will be writing, but it is destroyed after the session (unless the client asks for it to be sent to them directly or given to them in person). Any writing, text, or email that a client receives as part of a service received may not be published or reproduced without Deena Janel’s express written permission.

Consent

By using our website, purchasing a service or product you hereby consent to our disclaimer and agree to its terms.

Update

Should we update, amend or make any changes to this document, those changes will be prominently posted here.